137 lines
4.0 KiB
Vue
137 lines
4.0 KiB
Vue
<template>
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<div class="page-card">
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<h3>反馈处理</h3>
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<el-table :data="items" stripe>
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<el-table-column prop="id" label="编号" width="80" />
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<el-table-column label="长者">
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<template slot-scope="scope">
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{{ elderName(scope.row.elderId) }}
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</template>
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</el-table-column>
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<el-table-column label="类型" width="120">
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<template slot-scope="scope">
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<el-tag :type="typeTag(scope.row.type)">
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{{ typeLabel(scope.row.type) }}
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</el-tag>
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</template>
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</el-table-column>
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<el-table-column prop="content" label="内容" />
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<el-table-column label="状态" width="120">
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<template slot-scope="scope">
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<el-tag :type="statusTag(scope.row.status)">
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{{ statusLabel(scope.row.status) }}
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</el-tag>
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</template>
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</el-table-column>
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<el-table-column label="操作" width="200">
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<template slot-scope="scope">
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<el-button size="mini" @click="openReply(scope.row)">回复</el-button>
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</template>
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</el-table-column>
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</el-table>
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<el-dialog title="回复处理" :visible.sync="showReply">
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<el-form :model="replyForm" label-width="120px">
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<el-form-item label="状态">
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<el-select v-model="replyForm.status">
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<el-option label="新建" value="NEW" />
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<el-option label="处理中" value="PROCESSING" />
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<el-option label="已关闭" value="CLOSED" />
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</el-select>
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</el-form-item>
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<el-form-item label="回复">
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<el-input v-model="replyForm.reply" type="textarea" />
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</el-form-item>
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</el-form>
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<span slot="footer">
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<el-button @click="showReply = false">取消</el-button>
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<el-button type="primary" @click="saveReply">保存</el-button>
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</span>
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</el-dialog>
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</div>
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</template>
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<script>
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import { feedbackList, feedbackUpdate, eldersList } from "../../api";
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export default {
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data() {
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return {
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items: [],
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elders: [],
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elderMap: {},
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showReply: false,
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replyForm: { id: null, status: "PROCESSING", reply: "" }
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};
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},
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created() {
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this.load();
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this.loadElders();
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},
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methods: {
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async loadElders() {
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try {
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const res = await eldersList();
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this.elders = res.data.data;
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const map = {};
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this.elders.forEach((elder) => {
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map[elder.id] = elder.name;
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});
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this.elderMap = map;
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} catch (e) {
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this.$message.error(e.message || "加载长者失败");
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}
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},
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elderName(id) {
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return this.elderMap[id] || `长者${id}`;
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},
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typeLabel(type) {
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if (type === "SUGGESTION") return "建议";
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if (type === "COMPLAINT") return "投诉";
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if (type === "PRAISE") return "表扬";
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return type || "-";
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},
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typeTag(type) {
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if (type === "SUGGESTION") return "info";
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if (type === "COMPLAINT") return "danger";
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if (type === "PRAISE") return "success";
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return "info";
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},
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statusLabel(status) {
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if (status === "NEW") return "新建";
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if (status === "PROCESSING") return "处理中";
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if (status === "CLOSED") return "已关闭";
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return status || "-";
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},
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statusTag(status) {
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if (status === "NEW") return "warning";
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if (status === "PROCESSING") return "";
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if (status === "CLOSED") return "success";
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return "info";
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},
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async load() {
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try {
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const res = await feedbackList();
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this.items = res.data.data;
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} catch (e) {
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this.$message.error(e.message || "加载失败");
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}
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},
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openReply(row) {
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this.replyForm = { id: row.id, status: row.status || "PROCESSING", reply: row.reply || "" };
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this.showReply = true;
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},
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async saveReply() {
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try {
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await feedbackUpdate(this.replyForm);
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this.showReply = false;
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this.load();
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} catch (e) {
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this.$message.error(e.message || "更新失败");
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}
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}
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}
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};
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</script>
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